Committed to Quality
Quality Policy
NDSL Inc. will deliver superior products/services to our customers that are right the first time, on-time every time, based on our customers’ requirements and needs.
By fulfilling all necessary requirements, along with continually improving our products/services/processes, we will increase customer satisfaction and our market share in the worldwide Mission-Critical Standby Backup Power Systems marketplace.
We’re proud to announce that in 2019, NDSL was awarded the International Organization for Standardization (ISO) 9001:2015 certification.
After completing a thorough review of NDSL, Inc. quality management system and processes, the Advantage International Registrar (AIR) concluded that NDSL, Inc. met the requirements and awarded certification for ISO 9001:2015.
Industry-Leading Reliability
As the first company to introduce and establish automated daily battery monitoring as an industry-standard, we have:
- Protected critical UPS and DC power protection applications from downtime for the world’s largest mission-critical organizations and government agencies.
- Provided high-quality, reliable battery monitoring solutions for more than 25 years.
- Monitored over 1 million+ batteries worldwide.
Quality by Design
Thanks to a unique and comprehensive design, the Cellwatch system detects failures often months before a battery would become an operating risk. This prompt notification of a potential risk gives you peace of mind, ensuring business continuity and safeguarding company assets.
Installing a Cellwatch system can produce a rapid Return on Investment that protects your organization from a high-cost unplanned outage.
Quality Metrics
To demonstrate our commitment to quality we proudly post our quality metrics.
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You can view our full Purchase Order Terms and Conditions here.
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Tell us how we’re upholding quality and how we can improve.